AI & Technology · 5 min read

Why Fixing Your Software Stack Should Come Before AI

Before investing in AI, fix the disconnected software, unreliable data and manual processes it would depend on. Start with a software audit.

Operations · 4 min read

Where should your customer data actually live?

When signups land on paper, in inboxes and in separate spreadsheets, customers slip through the cracks. Here's how to give customer data one home.